How will I know when it will be installed?
If you chose the self-installation option you can install the device as soon as you receive your devices in the mail. If you decided to select the tamper-proof device, a professional installer will contact you and arrange a convenient time to do the installation for you.
Will I be notified when the device is live in the system?
To see if your device is registered, have a look at your subscription summary:
- Open the menu on the left.
- Click Manage account.
- Click Subscription Summary.
- Click on the relevant subscription bundle:
This means that you have 7 "active" vehicle subscriptions that are paid for, successfully linked to a device and you are currently able to track and receive positions from.
The vehicle subscription status "available" means that you still have 2 available subscriptions (i.e. devices) that can be linked to vehicles. These are devices that have been purchased but still needs to be installed in a vehicle or registered/linked to a vehicle in the application.