What's Next

You have purchased a subscription, so what's next:

After subscribing, you will receive an email confirming that your payment was successful and that you are a MiX Now customer. The warehouse will prepare your order and ship your devices to you. You will receive another email confirming your order, shipment and the details (numbers) of your devices. 

You are welcome to access the application and start looking around. You can:

1. Add vehicles.

2. Add users/drivers.

3. Assign default users to your vehicles.

4. Set up alerts.

5. Start tracking your vehicles and users.

You can also read this article on basic navigation of the application. 

When you receive your devices you need to link each of them to a vehicle. You do this by simply scanning the QR code on the device with the app on your mobile phone.

1. Add the vehicle in the application.
2. Scan the QR code.
3. Plug the device into the relevant vehicle (read more on installation below).

Installing your devices

The self-installation of your devices simply means that you need to plug the device into your vehicle's diagnostics port and start driving. As simple as that!

The on-board diagnostics (OBD-II) port gives access to vehicle information (diagnostics) that is made available in a standardized form. 

If you need help in locating your on-board diagnostics port, read more here.

If you want to see a demonstration of how to plug the device into your vehicle, click here.  

Alternatively, if you cannot wait for your devices to arrive in the mail, you can manually link them to your vehicles in the meantime by simply adding the IMEI numbers that were supplied in the shipment confirmation email to a vehicle in the application. This simply means that you capture the relevant IMEI number of the device in the specific vehicle screen. (We suggest copying and pasting from the email rather than typing to prevent a typing error.)

Read this article on linking an IMEI number to a vehicle.